| Gallery, Projects and General > How do I?? |
| ArcEurotrade Ordering |
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| allanchrister:
Stuart, I think that's the only alternative - if they are willing. I could give the B&B the cash, the web page and the order info, when I arrive, and see what happens. But that's a lot to ask for from a B&B owner, don't you think? They wouldn't even take PayPal, or allow me to send them cash directly.......and why don't Amazon do the same thing then?? I have ordered dozens of books to be sent as gifts to friends all over the world without hassle, and of even greater value than my relatively small order. Just completed an order for some model locomotive brass etchings without hassle as well...... |
| NeoTech:
Then they are incredibly paranoid. I know several clients of mine has issues with specific regions tho. |
| lordedmond:
Allan Amazon can stand it maybe Arc are not willing to stand the potential loss its to do with the floor limit that the CC learning house has set Yes its a pain but I think its set out in there terms of business , but not sure Good luck hope it turns out ok for you Stuart |
| awemawson:
Living in the UK I've obviously not had these complications, but I'd just like to stand up on behalf of ArcEurotrade. I've had several dealings with them over the years and they've never been anything other than helpful and honest. |
| ketanswali:
Well Allan, It is disappointing to read that you consider that we are 'arrogant' and that we 'couldn't care less'. We take CC security seriously. Nothing to do with being paranoid. You are based in Thailand, card registered in the U.S., and you want us to ship to an address in U.K.. Well, sorry but your own credit card company will not guarantee this payment in any way what so ever. So, if they are not prepared to guarantee your payment, why is it 'arrogant' if we decline?...also your conversation with a member of my team would suggest that your order was expected to be in the region of GBP1,000.00, even though your opening post and earlier comment suggests that your order was 'small'. Large or small however, is not the point. Getting payment guarantees is. Amazon can take the risk, they can afford to take the hit, but ARC simply cannot. As for PayPal, we do not regard them with the same level of respect as you do. Their guarantees are worthless, and they are not governed or regulated by any 'official' financial institution in the world. Hence, at present we only consider PayPal orders for up to GBP100.00 in value. Our policy is there for a reason. It is there to protect our customers as well as us. We and other traders in our line of business get targeted regularly from around the world, including U.K., and each one of us decide what risk we are prepared to take. If others chose to take higher risks than us, it is really up to them. We can only comment on our policy. If you feel that is arrogant, that is your wish. Ketan at ARC. |
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