The Breakroom > The Water Cooler
A warning
Darren:
On the 28th July, 2009 we informed you about the new faster and easier dispute resolution process on eBay. You can read the full announcement here.
Buyers will be able to resolve their problems on eBay through eBay Buyer Protection. We intend to make this process available to more and more buyers throughout 2009; although initially only a limited number of buyers will be able to use this process while we make sure it's working for everyone.
To reflect this change, the eBay.co.uk User Agreement will be updated.
eBay Buyer Protection
Under the eBay Buyer Protection Policy [v1], if we resolve a dispute in the buyer's favour, we may:
remove funds from the seller's PayPal account to reimburse the buyer for the costs of both the item and original postage fee. This is in accordance with the seller's authorisation provided to us under the new User Agreement [v2] ; or,
where there are insufficient funds in the seller's PayPal account or where PayPal is not the reimbursement method of the seller, directly refund the buyer for the cost of the item and the original postage cost. In this case, the seller must reimburse us in full in a timely manner for an amount equivalent to the sum we paid to the buyer.
Sellers must have a reimbursement method on file with eBay at all times. The reimbursement method can be changed by contacting eBay and searching for 'Change My Reimbursement Method'. Where the seller is found at fault, we will notify them and charge the method of reimbursement they have on file.
Changes to the eBay.co.uk User Agreement
The new User Agreement is effective immediately for new members registering on or after today, and from 23rd October 2009 for current members. You don't need to do anything to accept the new User Agreement, but if you don't wish to accept, please, follow these instructions to close your account.
Yours sincerely,
The eBay Team
Darren:
--- Quote from: andyf on September 21, 2009, 05:44:04 AM ---Darren, for engineering related sales, have you looked at http://www.homeworkshop.org.uk/ ?
Andy
--- End quote ---
Thanks Andy, I will take a look.... :thumbup:
Darren:
--- Quote from: NickG on September 21, 2009, 05:43:10 AM ---a lot of the things I was selling, ebay was the only real market place for it, so I don't know. Usually it attracted decent prices too.
Very annoying, do you think you have much chance of getting the money / item back?
--- End quote ---
Nick, I have yet to hear of a dispute being finalised in the sellers favour......the term dispute is a farce....
I will loose the items and the funds......the buyer will most likely get a proof of return for an empty envelope. The fact that the postage only costs pennies doesn't seem to trigger alarms with PayPal.
raynerd:
That really is s...t
Do you play guitar by the way? I`ve been playing 12 years now...hugely into music, I see you seem to be as well.
Chris
Darren:
The thing is they don't even stick to their own agreement...
Under the eBay Buyer Protection Policy [v1], if we resolve a dispute in the buyer's favour, we may:
remove funds from the seller's PayPal account to reimburse the buyer for the costs of both the item and original postage fee.
They remove the funds from the sellers acc the moment the dispute is opened, not after finding in the buyer favour as the agreement states...
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version