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Any Telephone Engineers on the forum ?

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philf:
A few years ago we had a problem with our phone. The line could be so noisy that some times you couldn't hold a conversation.

We called out BT 4 times with the threat that if the problem was inside the property we would have to pay. Like Andrew I had disconnected all my internal phone wiring to rule that out.

Because the problem was intermittent you could almost guarantee that, on the day of the visit, the line would be OK.

The first engineer remade the connections in the connector box on our wall, checked the line (which sounded OK) and left. Within an hour or so it was as bad as ever. The 2nd and 3rd engineers stuck a meter on the line and declared everything OK. (As it may have have been when they left.)

I was now getting p***ed off and recorded the phone when it was particularly bad.

The 4th engineer came and he only looked about 20. After explaining the problem, playing the recording to him and telling him he was the 4th engineer to try to fix it his first question was - "Is your broadband OK?" - which it was and always had been. "Ah - then the problem is between the cabinet (100 yards from our house) and the exchange." He disappeared for 15 minutes and then came back saying the connector disintegrated when he touched it so he remade the connection.

It seems logical now that if the fibre broadband is OK then that immediately rules out problems internally and externally as far as the cabinet.

It's been absolutely fine since.

Obviously some of the OpenReach engineers are brighter than others.

A mate of mine got so fed up being told there was nothing wrong with his line he shinned up the telegraph pole outside his house and replaced the cable to his house!

Phil.

DMIOM:

--- Quote from: awemawson on March 01, 2016, 07:22:07 AM ---...... Then the 'phone rang, one of those nuisance calls that this time did me a favour .... The noise margins went all over the place and the Hub disconnected and restarted! When it was back up, I called my number from my mobile, and sure enough I could reproduce the effect .....
--- End quote ---

Glad you're sorted Andrew - another good lesson in diagnostics.

A few years ago, I had a slightly similar beneficial effect from incoming calls, but for different reasons. Audio on outgoing calls was very low, but incoming calls were fine; then I noticed if I rang out immediately after an incoming call, audio levels were OK. Experiments showed it wasn't the actual call that had the beneficial effect, it was the ringing - it looked like a few cycles of bell voltage were sufficient to blow away the damp or the spiders or whatever was affecting the overhead string, so for a while immediately prior to making an outgoing landline call I had to dial my own number using my mobile and let it ring a few times. Much testing & remaking of joins in the overhead network and eventually all was OK.

Dave

tom osselton:
Years ago my livingroom phone rang by itself  you could answer ok but would ring as soon as it was put down. The repairman disconected all the phones in the house, reconected the one in the kitchen and told me if I wanted the others hooked up it would be at $50.00 a hour! I just went to the cell phone!

awemawson:
Well the system has been 'up' and running absolutely solidly at 21.45 Mbps with no hiccups ever since Mr BT left  :ddb:


OK not quite true - I took it down myself today to re-arrange my internal LAN network. I give the guests in our holiday cottages free access by WiFi to the interweb but I don't want them to have access to the numerous PC's and other devices on my network, so the WiFi Access Point that they use is hidden on a branch of the network behind a "VLAN Switch"

This is a clever device with 8 Cat5 ports. You can control which port 'sees' which other ports. So my LAN from the Home Hub 5a enters on port #1, the WiFi gizmo is on port #2. Port #2 is programmed so that it can only 'see' port #1, whereas all the other ports can see everything EXCEPT port #2.

As the Home Hub had been moved from my office. back into the house 67 metres away this involved patching from the Home Hub through my jungle of patch panels down to the office to connect to the VLAN Switch, then one port on the VLAN Switch comes all the way back again to the house, where another simple 8 port switch distributes to various rooms and bedrooms.

Fortunately, when I first installed the ducts and patch panels I pulled 6 Cat5e cables through as well as several 'voice' telephones, so there was enough redundancy in the system to give me sufficient cables.

... planning ahead you see  :clap:

Will_D:
Jeez, How much time do you spend in the outside loo to need a dedicated service?? :bugeye:

 :worthless:

We want to see your Bog!

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