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SOLDERING BRASS

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Corvus corax:

--- Quote from: allanchrister on June 14, 2011, 04:20:22 PM ---Yes, its the Midway gun people.

Kevin in Midway UK was quite helpful and they do have TIX, but won't ship to Germany as it conflicts with their other offices.  The German branch of Midway are most unhelpful, as I said before.  If you don't have fluent German (and I don't for a long protracted order for silver bearing solder and quantities of TIX...even if they knew what that was) they just put the phone down on you.  My fault I guess for living temporarily in Germany.

--- End quote ---
Damn that's pretty low of them!
If you need something like that again from a German supplier, and have similar problems with them, feel free to let me know, maybe I can help out with the ordering.
My German is pretty good,  I've worked in the technical industry here so I can usually hold my own with distributors, and the wife is a native speaker being Austrian and all.

If it's any consolation, shipping from the UK tends to be cheaper than the German suppliers and you usually get better service as well.

allanchrister:
Corvux.

Thanks for the offer, but I'm finding this attitude quite common in Berlin.  Embarrasses the heck out of my wife, who is German, but as she's been with their Foreign Office for many years, and having lived overseas and travelled extensively, she's gotten used to service in the US and Asia, and the lack of it in her home country.  We haven't lived in Europe for many years, and coming back has been an eye-opener. 

Luckily, once I get on the phone with a UK supplier, I have found them extremely helpful and sympathetic.  If its cheaper to post stuff from the UK to Germany rather than within Germany, no prizes for guessing what I'll be doing.  However, still proud to be English and a Geordie, except that following Newcastle United over the years overseas has been heartbreaking....

Allan

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