The Breakroom > The Water Cooler

Paypal negative balance - can they take it? number 2

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Darren:
I'm sorry but I don't buy it. There have been too many cases of sellers banging their heads against the wall trying to reason with Paypal to no avail. Despite their reasoning would be very clear to any sane person listening.

The Paypal resolution disputes are automated, unless you can actually get to speak to someone on the phone and get them to look at your specific details (often they refuse even when you are on the line) then I'm afraid no-one will have read your messages. You only have to read some of the replies they send back to realise this.

I belive it would be more likely the buyer felt some resistance from yourself and simply moved onto another deal to scam. They don't like hard work when their task is normally effortless.

Yes, I agree that most people are honest whether buyers or sellers, it's just a numbers game which unfortunatley the odds are changing as more unscroupulous people become aware.

YMMV

Davo J:
It's bad enough to sell something you have laying around and don’t want anymore to someone, and then get ripped off by the buyer and have to pay the money back PayPal. But in Chris's case he had put a lot of work into those pens as well as having to pay the money back. I think PayPal should look into this flaw in the system to protect sellers (and buyers), maybe some kind of verification emailed to them, postage receipt when sent or something. They need to do something as allot of people are getting discouraged from using it.
I have only bought on EBay, but have been ripped of a few times and got nowhere with PayPal. So it happens both ways buying and selling.
Dave

raynerd:
Just to let you know, I have since payed. Sucks - no pens and I feel £80 shorter!

Chris

ieezitin:
Well by reading the posts I see a pattern here. The Canadians & Americans are getting a fare deal from Ebay & Pay Pal,  and the Europeans & Australia people are getting slaughtered by these companies. Do not know the answer but there is a pattern.

Darren:
I have been wondering if all this has anything to do with our distance selling laws?

That is, if the buyer is not able to inspect any goods before purchase then they have a right to return for a re-fund for what-ever reason they like. Simply changing your mind counts here.
The re-fund is of course authorised by the seller once the goods have been returned in the same condition as they were sent.

The difference with PayPal is that they are authorising the re-fund and not the seller. But unfortunately PayPal are in no position to know if the goods have actually been returned or not or even in what condition if they are.

To me it seems PayPal do not have this right, they are simply money movers nothing more.

So the question that begs to be asked is, does the US have similar distance selling regulations?

As far as I'm aware, an auction sale is final. That is you need to ascertain what the goods are and if the condition meets your requirements before bidding and deciding the value that suits yourself.
If you make a mistake and win the auction then it's tough, the goods are now yours and you will pay for them.

Paypal as far as I can see are in no position to make any decisions on the sale itself or the validity of. That is solely between the seller and the buyer at which the buck stops right there.

Caveat Emptor ... learn what it means and understand it fully before bidding.

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