I decided to have a trot down to Technology area today at work to talk about this subject, I`m still having problems. To cut a long story short, he took me into a little side room in which there was a fantastic hearth setup, firebricks and a selection of heating "implements"!
I have arranged to use it on Monday - so look forward to doing so! I have actually already hardened the piece that I need to, but may I was take up the opportunity so when the situation next arrises, they will let me do it alone when I need to.
I really should talk to them more up there, we are at opposite sides of the building but they really have some good equipment.
Chris