The Breakroom > The Water Cooler

A warning

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andyf:
What surprises me about Ebay and PayPal is that they seem so ready to drive their customers away. I'm not sure about the connection between them, but they at the very least cosily symbiotic.

If press reports are to be believed, a significant number of private buyers and sellers are beginning to feel they are being ripped off by without any effective remedy from Ebay or PayPal. Darren says (and I believe him more than the press) the same is also true of the traders who Ebay now seems to think will provide it with the best income stream, by way of commission - it looks as though it is trying to go into competition with Amazon, by changing its core business into providing on-line market stalls for traders.

Between the pair of them. Ebay and Paypal seem to getting a pretty bad reputation with everyone they rely on for their income stream. Bad news travels fast these days, and if they continue along their present track I don't see a rosy future for either outfit. The financial analysts of the press are beginning to express doubts about their viability, though I would be the first to concede that the analysts who write those pages wren't exactly clairvoyant about the current world financial mess.

The trouble is that a lot of people are, like Darren, going to lose a lot of money before Ebay and PayPal either change their ways or go to the wall.


Andy

No1_sonuk:
A couple of the places I deal with on there for metal have their own sites, and I've been switching my trade to those where possible.

Having been on the receiving end of PayPal's freezing shenanigans (used for convention ticket sales - £20,000+), this is kind of the last straw.

Darren:
This morning I received an update from paypal. This is not for the speakers this is another previous case before.

To date this is how it's gone.

Sold Item
buyer paid
I sent item
Buyer claims non receipt
I provide PP with tracking info
Buyer never makes any further response from the original opening of the dispute. (they are supposed to add further information to assist the claim)

today I get from Paypal

Dear Mr xxxxxxx

As you know, we're investigating a transaction problem that one of your
buyers recently reported.

It's taking a little longer than we expected to reach a decision. We're
actively working on your case and will notify you on the next steps as soon
as possible.

For the latest information about your case, please log in and visit the
Resolution Centre.


If the buyer wont respond they are either happy or scamming. If they wanted to pursue the claim they would continue with the process......you would think... :scratch:
Apart from that I am only supposed to provide proof of delivery with tracking info to protect myself, which I have done.

This is now in it's sixth week......how long does it take......oh, could be six months by some reports I've been reading....

Darren:
I have made such a pain in the arse of myself on that Paypal questions site that I have been promised that Paypal "will" be in contact with me today.....

But I doubt that will do any good. Basically I have been telling them how their "secure" systems fail and how to scam on Ebay.....trouble is I'm also telling the world and they don't like it.
Not on their own site....... :lol:

Funnily enough non of the posts have been pulled......yet....

No1_sonuk:
Nice barrage, Darren!  :clap:

So PayPal is a bank in the UK, but regulated by a body in Luxembourg... 
Seems a bit like Panamanian registry on a dodgy cargo ship.

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