The Shop > Tools
Files Ordered
Lew_Merrick_PE:
Topic Drift Alert!
You do realize, do you not, that this is exactly what the World Trade Organization (WTO) has been working towards for three decades now? The Atlantic and Pacific Trade Treaties will make it illegal for any country to reduce profits or enforce standards that reduce profits of the key international trading companies. This whole thing began with the Reagan Administration's Maquilladora Treaty set and has been carefully evolved over the intervening years!
Here in the U.S. intellectual property rights are dependent upon a person's (or company's) net wealth! If you do not make the net wealth cut-off, the $40,000+ you just spent on a patent, copyright, or trademark gives you a nice piece of paper to hang on your wall, but no legal right to defend it! [Say, Thank you very much. to Sen. Orrin Hatch -- 1995.]
As Pete Seeger sang so well, When will we ever learn?
vtsteam:
Lew I'm not intersted in the political debate here. I am interested in getting to the bottom of this particular sale and advertising issue, and preventing recurrence under normal counterfeit rules.
I just spoke with a representative of Zoro Tools who sold the product. She asked for a part number, and when I gave it to her told me "we received it direct from the manufacturer," which she said was "Cooper Tools".
I disagreed and then I asked her to account for the difference in spelling between Nichulsun and Nicholson in the actual files vs the Zoro Tools Advertisement on Ebay. She kept insisting these were received direct from "the manufacturer." When I asked which manufacturer again, she then said that Zoro Tools was a Subsidiary of Grainger, and that the files had actually come from Grainger, who got them "direct from the manufacturer."
She then suggested that her team look at the files and try to determine what the issue was. I gave her my name and number and asked for a call back.
Jonny:
There were some good files stamped Brasil, it surprised me.
Its no defect its purely cost cutting.
Vallorbe look the same as they did 12 years ago, just don't last as long.
See anything old with Stubbs on, grab it.
vtsteam:
I have no issue with parts made in other countries than this one, and agree that they certainly can be of highest quality. The issue here is a defective tool, possible advertising deception and counterfeit.
It would have been smarter of Zoro/Grainger to have taken the information seriously, and offered an immediate refund, and pulled the ads. Instead I was wished a nice day.
awemawson:
Simple - report back / file a dispute, with paypal who will automatically refund you on counterfeit goods.
However if you look on the Nicholson site they do use horseshoes in some of their emblems, so check first with them that they are 'true' counterfeits !
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